Marketing ROI or DIE!

The sky is falling!  The sky is falling!  It’s the “death of” business! Here are some recent articles where I have noticed this “dying” trend:

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I read an article today that quoted Avinash Kaushik, author of the blog Occam’s Razor, who quipped, “Social media is like teen sex.  Everyone wants to do it. No one actually knows how. When finally done, there is surprise it’s not better.”  According to MarketingProfs, slightly more than half (55%) of all businesses are trying to do it, and most (79%) aren’t yet trying to evaluate the ROI of their efforts, with 41% not knowing if it even CAN be done. Having read many articles lately on the topic of evaluating the ROI of social media efforts, I want to distill the information down to a list of metrics that can be used.

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I read a white paper recently geared to online marketers from the company FetchBack, a retargeting company.  In a nutshell, they state that online marketers often track the metric “conversions,” which can be different for each marketer depending on their business, for their website and from specific campaigns.  What people often fail to take into consideration, however, is what percentage of conversions are from people who absorb information and then come back later to purchase.

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