Tools To Measure and Impact Social Media ROI
My boss asked me the other day whether any company out there is achieving ROI from their social media efforts, and how? It sounded like a good next post.
My boss asked me the other day whether any company out there is achieving ROI from their social media efforts, and how? It sounded like a good next post.
I read an article today that quoted Avinash Kaushik, author of the blog Occam’s Razor, who quipped, “Social media is like teen sex. Everyone wants to do it. No one actually knows how. When finally done, there is surprise it’s not better.” According to MarketingProfs, slightly more than half (55%) of all businesses are trying to do it, and most (79%) aren’t yet trying to evaluate the ROI of their efforts, with 41% not knowing if it even CAN be done. Having read many articles lately on the topic of evaluating the ROI of social media efforts, I want to distill the information down to a list of metrics that can be used.
One way to measure marketing ROI is to monitor Web chatter about you, your company, your brands, your competitors, your industry terms, etc., on the web.
I came across a company today, Techrigy, with a product called TechrigySM2 that offers this service. Read more…